Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information while you enjoy our social casino gaming entertainment platform.
Mkaldex is an entertainment-only social casino gaming platform. No real money gambling occurs on our site, and no real money or prizes can be won. Must be 18+ to play.
Information We Collect
When you create an account or interact with our entertainment platform, we collect information that helps us provide a better gaming experience. This isn't about invading your privacy – it's about making sure your game progress saves properly and you can connect with friends.
We don't collect financial information since this is purely entertainment-based gaming. No credit cards, no bank accounts – just fun!
How We Use Your Information
Your data helps us create a personalized entertainment experience that keeps getting better. We're not selling your information to random companies or bombarding you with irrelevant ads.
Primary uses include: Saving your game progress, personalizing your gaming experience, connecting you with friends, sending important platform updates, improving our games based on what players enjoy most, and ensuring platform security.
We analyze gameplay patterns to understand what makes our games more engaging. If everyone's struggling with a particular level, we might adjust it. If a new feature is popular, we'll expand on it.
Data Sharing and Protection
We don't sell your personal information. Period. Your gaming data stays within our trusted network of service providers who help us run the platform.
We might share anonymized, aggregated data for analytics purposes – like "50% of players prefer slot-style games" – but never anything that identifies you personally. Our Canadian operations comply with both federal privacy legislation and provincial requirements.
Security measures: We use industry-standard encryption, secure servers, regular security audits, and strict access controls. Only authorized team members can access player data, and only when necessary for platform operations.
Your Privacy Rights
You have complete control over your personal information. Want to see what we have on file? Just ask. Need something corrected or deleted? We'll take care of it.
These rights apply whether you're in Canada, the EU, or anywhere else. We believe privacy should be universal, not dependent on where you happen to live.
Cookies and Tracking
We use cookies to remember your preferences and keep you logged in. Nothing sneaky – just the technical stuff that makes the platform work smoothly.
Essential cookies handle login sessions and game states. Analytics cookies help us understand which features are popular. You can disable non-essential cookies in your browser settings, though some platform features might not work as well.
We don't use third-party advertising networks or tracking pixels that follow you around the internet. Our focus is on providing great entertainment, not invasive advertising.
Updates and Contact Information
This policy was last updated in August 2025. When we make changes, we'll notify active users through the platform and update the date here. Major changes get more prominent notifications.
Questions about your privacy? Our support team actually reads and responds to these inquiries. We're not hiding behind automated responses or legal jargon.
Privacy Questions or Concerns?
Contact our privacy team directly at:
support@mkaldex.comWe typically respond to privacy inquiries within 48 hours during business days.